What they say about us

Gwendoline S (Daughter of Dalton Service User) on Tuesday 3 March 2015.

“Since Bespoke Care took over the support of my mother I have found things a lot less stressful. They are regular, punctual and consistent, taking a load off my mind. The care staff treat my mum with dignity and respect and have a very good understanding of what her needs are. They are very good at what they do”.

Michelle S (Daughter of Waterloo Service User) on Monday 3 November 2014.

“If like myself in the past you have constantly worries about the care of your loved one, then Bespoke Care will certainly put your mind at ease. Very punctual, kind and caring staff and the managers are attentive listeners and will always give helpful advice. If there is something that I may have over looked (regarding the care of my mother) I find Bespoke Care staff will always pick up on this and we can then work together to put things into place and focus. I think through all the past poor quality care companies my mother and myself have had to endure, Bespoke Care have (in such a short space of time) proved that they indeed should be nationally recognised”.

Jean K (Wife of Birchencliffe Service User) on Wednesday 29 October 2014.

“Before my husband went into full time nursing care, Diana and her team came in the evenings. My husband is suffering from progressive supranuclear palsy (final stage) and is virtually helpless – sight, speech etc. Their work included preparing him for bed (teeth, wash, transferring him, sterile dressings on peg feed, suprapubic catheter and checking groin, transferring him into bed), all done with loving care”.

Ronald M (Bradley Service User) on Monday 27 October 2014.

“The experience of home care has covered several friends and family members. It now happens that I now need a care service. It is my considered opinion the Bespoke provides a care service that is in the top category and I have been well pleased with their service in all ways”.

John B (Husband of Crosland Moor Service User) on Tuesday 7 October 2014.

“My wife Joyce passed away on Saturday 6 Sept in front of me and the ladies who came to care for her. The care they gave her was given with love, 4 times a day, to wash, dress her and make her clean and tidy at all times, for her every need. The best care anyone can give”.

Yvonne B (Wife of Lindley Service User) on Thursday 25 September 2014.

“Bespoke took over my husbands care package from another agency and have proven to be excellent at delivering the service we require. They are professional but in a warm, friendly manner and understand my husbands care needs”.

Kathleen L (Crosland Moor Service User) on Monday 18 August 2014.

“All the staff are very good, very reliable and provide a very good service. I am very glad that they visit my home to support me. Diane is very helpful and I enjoy their company”.

Sharon S (Daughter of Fartown Service User) on Thursday 26 June 2014.

“We are 100% satisfied with the quality of care we are receiving form Bespoke. It is wonderful to know that Mum is in such reliable and caring hands”.