Meet the Team Behind Bespoke Care: The Heart of Homecare in Huddersfield

Our offices are based in the Media Centre in Huddersfield Town, 7 Northumberland Street HD1 1RL

At Bespoke Care & Support Services, care isn’t just what we do, it’s who we are. Behind every visit and every smile is a team of dedicated professionals working tirelessly to provide award-winning care across Huddersfield and Kirklees. Today, we want to introduce the people who keep our service running from the leadership team steering the ship to the coordinators and administrators making it all happen.

These are the individuals behind the emails, the rota changes, the problem-solving, the policies, and the unwavering commitment to person-centred, private care in Huddersfield.

Diane Ryan – Care Manager, Director

Diane is one of the co-founders of Bespoke Care and the driving force behind our commitment to quality and compassion. With more than 15 years in the care sector, Diane brings unrivalled experience and a hands-on approach to her leadership role.

As our Care Manager, Diane leads the entire care management team and ensures that every decision we make reflects our values. A qualified Manual Handling Trainer and holder of a Level 5 Diploma in Leadership in Health & Social Care, she leads by example and is passionate about upholding the highest standards.

Diane Ryan, Care Services Manager, Director and co-founder of Bespoke Care and Support Services

🗣️ "We started Bespoke Care to make a difference — to treat people as individuals, not just service users. That principle still guides us today."

Andrew Johnson – Registered Manager, Director

Andrew co-founded Bespoke Care alongside Diane and has served as our Registered Manager since day one. With 22 years of experience in social care management, Andrew has shaped the business from the ground up overseeing our HR systems, compliance standards, and service development.

Holding a Level 5 Diploma in Leadership in Health & Social Care, Andrew combines strategic oversight with a people-first approach. His deep understanding of both operational efficiency and human connection is central to the success of our private care in Huddersfield.

Andrew Johnson, Registered Manager, Director and co-founder of Bespoke Care and Support Services

🗣️ "It’s not just about meeting care needs. It’s about delivering services that honour people’s choices, dignity, and independence."

Ashley John – Operations Manager

Ashley is our organisational anchor ensuring the day-to-day service runs like clockwork. With over 14 years of behind-the-scenes experience in adult social care, Ashley supports our carers, liaises with families, and helps service users navigate their care journey.

He holds diplomas in Business Administration, Adult Social Care, HR Support, and is currently working towards his Level 5 in Leadership & Management. But beyond the qualifications, Ashley champions equality, diversity, and fairness in everything he does.

Ashley John, Operations Manager of Bespoke Care and Support Services

🗣️ "We’re here to build people-shaped services, tailored, respectful, and empowering. That’s what care should be."

Helen McCrorie – Care Co-ordinator

Helen combines front-line experience with strong coordination skills. With a Level 3 Diploma in Adult Social Care and four years of hands-on care delivery, she’s the backbone of our scheduling and service matching.

From supervising carers to liaising with service users and families, Helen ensures our homecare in Huddersfield is delivered with consistency, quality, and a warm personal touch.

Helen McCrorie, Care Coordinator for Bespoke Care and Support Services

🗣️ "Every day is different, but the goal is always the same: making sure our clients feel safe, supported, and valued."

Emma Brown – Assistant Care Co-ordinator

Emma’s background spans nine years across dementia care, children's services, and learning disabilities. She holds a BSc in Forensic Psychology and a Level 2 Diploma in Adult Care (with Distinction) — and she’s now working towards her Level 3.

Emma helps keep everything ticking, from care plan updates to responding to real-time feedback from carers and families. She’s known for her upbeat energy, compassion, and the joy she brings to the team.

Emma Brown, Assistant Care Coordinator for Bespoke Care and Support Services

🗣️ "Seeing our service users smile — that’s the best part of my job. Care should lift people’s spirits as well as meet their needs."

Marcus Heyhoe – Assistant Operations Manager

Marcus joined us in 2022 and has since become a key player in managing everything from HR and admin to tech support and compliance. With a background in business and IT, he holds a Level 3 Apprenticeship in HR Support and is pursuing a Level 5 in Operations Management.

He supports the management team across all departments ensuring that the systems, processes, and people behind the scenes are always working in harmony.

Marcus Heyhoe, Assistant Operations Manager for Bespoke Care and Support Services

🗣️ "I love making things work better. Helping people — whether it’s a colleague or a service user — gives me purpose."

Our Vision: People-Shaped, Person-Centred Care

We’ve been delivering high-quality homecare in central Huddersfield for over a decade. Our service users are mostly older people with mobility issues or conditions like dementia and Alzheimer’s, and our mission has always been the same: to deliver care that fits their lives, not the other way around.

Whether you're looking for homecare in Kirklees, support for a loved one, or a rewarding role in care, our team is here, ready to help.

🌟 Service. Teamwork. Ambition. Respect. These aren’t just words on a poster. They’re how we work, every single day.